At juan465, your privacy is not an afterthought — it's a core part of how we build and operate our platform. This Privacy Policy explains what personal data we collect, why we collect it, how we protect it, and what rights you have as a Filipino data subject under the Philippine Data Privacy Act of 2012.
These highlights summarize our most important data protection commitments. Please read the full policy below for complete details.
juan465 only collects personal data that is genuinely necessary for providing and improving our services. We do not collect data for data's sake. Every data point we hold has a documented, lawful purpose tied to your gaming experience, security, or regulatory compliance.
All data transmitted between your device and juan465 servers is protected by industry-standard 256-bit SSL/TLS encryption. This applies to your login sessions, payment transactions, and any personal information you submit through the Platform.
As a Philippine data subject, you have rights under Republic Act No. 10173. juan465 actively supports your right to access, correct, erase, object to, and port your personal data. These rights can be exercised by contacting our Data Protection Officer.
juan465 does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. Data shared with third-party partners — such as payment processors and game providers — is shared only to the extent necessary to deliver the service you're using.
Your personal data is not kept indefinitely. juan465 applies defined retention periods based on legal requirements, regulatory obligations, and operational necessity. Data that is no longer needed is securely deleted or anonymized in accordance with our data retention schedule.
juan465 has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. The DPO oversees our data protection program, handles data subject requests, and serves as the point of contact with the National Privacy Commission (NPC) of the Philippines.
juan465 ("juan465," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who uses or interacts with the juan465 online gaming platform at https://juan465.com ("Platform"). This Privacy Policy ("Policy") describes how juan465 collects, processes, uses, stores, discloses, and protects your personal information in connection with your use of the Platform and any related services.
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission of the Philippines ("NPC"). It also reflects juan465's obligations under PAGCOR's data protection requirements for regulated online gaming operators.
By registering an account with juan465, accessing the Platform, or otherwise providing personal data to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you should not use the Platform.
2.1 For purposes of the Philippine Data Privacy Act, juan465 is the Personal Information Controller (PIC) in respect of all personal data collected from users of the Platform.
2.2 As the Personal Information Controller, juan465 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in accordance with the DPA, its IRR, and applicable NPC issuances.
2.3 juan465 has registered its data processing activities with the National Privacy Commission as required under applicable Philippine law and has appointed a Data Protection Officer ("DPO"). Contact details for the DPO are provided in Section 14 of this Policy.
2.4 Third-party service providers who process personal data on behalf of juan465 (such as payment processors and game platform providers) act as Personal Information Processors (PIPs) and are engaged by juan465 through data processing agreements that impose appropriate data protection obligations.
juan465 collects personal data from you in the following categories:
When you register a juan465 account, we collect: full legal name, date of birth, nationality, email address, Philippine mobile number, and a password (stored in hashed form). This data is necessary to create and manage your account.
To comply with PAGCOR requirements and applicable anti-money laundering (AML) laws, juan465 may collect government-issued identification documents (such as a Philippine passport, UMID, SSS ID, or driver's license), selfie photographs for liveness verification, and proof of address documents. KYC data is collected when triggered by registration requirements, withdrawal thresholds, or compliance reviews.
We collect information about your deposits, withdrawals, and gaming transactions, including payment method details (GCash number, Maya account number, bank account identifiers), transaction amounts, timestamps, and references. Full payment card or bank account numbers are not stored by juan465 — these are processed directly by our payment service providers.
Juan465 logs your gameplay activity, including game sessions played, bet amounts, win/loss records, game types accessed, and session durations. This data is used for account management, responsible gaming monitoring, fraud detection, and service improvement.
When you access the Platform, we automatically collect certain technical data including IP address, device type and model, operating system, browser type and version, screen resolution, and session timestamps. This information is used for security monitoring, fraud prevention, and platform optimization.
When you contact juan465 customer support via live chat, email, or other channels, we collect and retain records of those communications for quality assurance, dispute resolution, and service improvement purposes.
We use cookies and similar tracking technologies as described in Section 7 of this Policy.
juan465 processes your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Registration data | Contract performance |
| Identity verification (KYC) | KYC documents, selfie | Legal obligation (PAGCOR, AML law) |
| Processing deposits & withdrawals | Financial & transaction data | Contract performance |
| Fraud prevention & security | Device data, transaction data, IP | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, deposit data | Legal obligation (PAGCOR) |
| Customer support | Communications, account data | Contract performance |
| Marketing & promotions | Contact info, game preferences | Consent (opt-in) |
| Legal & regulatory compliance | All relevant categories | Legal obligation |
| Platform improvement & analytics | Technical data, gaming activity | Legitimate interest |
4.1 juan465 will not process your personal data for purposes that are incompatible with those described in this Policy without your prior consent or a legitimate legal basis to do so.
4.2 Where juan465 relies on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw that consent at any time by contacting our DPO or through the communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Under the Philippine Data Privacy Act, juan465 processes your personal data on the following legal grounds:
6.1 juan465 does not sell, rent, or trade your personal data to any third party for their independent marketing purposes.
6.2 We may share your personal data with the following categories of third parties, strictly to the extent necessary for the stated purpose and subject to appropriate data protection agreements:
6.3 All third-party processors engaged by juan465 are required to process personal data only on juan465's documented instructions, maintain appropriate technical and organizational security measures, and comply with applicable data protection law.
7.1 The juan465 Platform uses cookies and similar technologies (such as local storage and session tokens) to support core Platform functions, security, and user experience.
7.2 We use the following categories of cookies:
7.3 You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.
8.1 juan465 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
8.2 In the event of a personal data breach that is likely to give rise to a risk to your rights and freedoms, juan465 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay, in accordance with the DPA and NPC Circular 16-03.
9.1 juan465 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Policy, and to comply with legal, regulatory, and accounting obligations.
9.2 The following general retention guidelines apply:
9.3 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with any identifiable individual.
As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in respect of your personal data held by juan465:
10.1 Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, including the purposes, legal basis, and recipients of such processing. This Privacy Policy serves as juan465's primary disclosure in fulfillment of this right.
10.2 Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
10.3 Right to Correction: You may request that inaccurate, incomplete, or outdated personal data be corrected or updated. Some corrections can be made directly within your juan465 account profile.
10.4 Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent has been withdrawn, or where processing is unlawful. This right is subject to retention obligations under Philippine law.
10.5 Right to Object: You have the right to object to the processing of your personal data on the basis of legitimate interest or for direct marketing purposes. Where you object to direct marketing, juan465 will cease processing for that purpose immediately.
10.6 Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format to allow transfer to another data controller.
10.7 How to Exercise Your Rights: To exercise any of the above rights, contact the juan465 Data Protection Officer at the details provided in Section 14. Requests will be acknowledged within 5 business days and responded to within 15 business days, extendable to 30 business days for complex requests. juan465 does not charge a fee for reasonable data subject requests.
10.8 If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.
11.1 The juan465 Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21.
11.2 If juan465 becomes aware that personal data has been collected from a person under the age of 21 without verified parental consent, we will immediately delete that data, close the associated account, and return any deposited funds to their source.
11.3 If you believe that a minor has registered on the juan465 Platform, please contact our Data Protection Officer immediately at the details in Section 14 so that we may take prompt action.
12.1 Some of juan465's service providers — such as cloud infrastructure providers or game content providers — may be located outside the Philippines. Where personal data is transferred outside the Philippines, juan465 ensures that such transfers are carried out only:
12.2 juan465 does not transfer personal data to jurisdictions that do not provide adequate protections unless required to do so by Philippine law (for example, by a valid court order or regulatory requirement), and in such cases only to the minimum extent necessary.
13.1 juan465 may update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable law, regulatory guidance, or business operations. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
13.2 Where changes are material — meaning they significantly affect your rights or the way in which your data is processed — juan465 will notify registered players by email and/or a prominent notice on the Platform prior to the changes taking effect.
13.3 Continued use of the juan465 Platform after the effective date of an updated Privacy Policy constitutes your acknowledgment of the revised Policy. If you do not agree with any changes, you should cease using the Platform and contact our DPO to request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights under the Philippine Data Privacy Act, please contact the juan465 Data Protection Officer through the following channels:
For regulatory concerns or to exercise data subject rights that cannot be resolved through juan465, you may contact the National Privacy Commission of the Philippines through their official channels.
Over a million Filipino players trust juan465 with their personal data and their gaming. PAGCOR-regulated, DPA-compliant, and built for the Philippine market. Must be 21 or older to play.
21+ only · PAGCOR Regulated · DPA 2012 Compliant · GCash & Maya Accepted